Platform Disclaimer

Effective date: 22 October 2026.

XpertMedico is a directory and software platform. We are not a party to any payment, consultation, test or sale between you and any pharmacy, hospital, clinic, doctor or lab. Provider information is self-declared or from public sources (source and date shown); verify before relying on it. XpertMedico is not responsible for medical advice, outcomes, fees or refunds. In an emergency call 1122/115.

The one exception is XpertMedico Shop: orders placed in the Shop are sold and delivered by the XpertMedico Shop pharmacy under the Online pharmacy terms, Shipping policy and Returns and refunds policy.

1.No responsibility for payments or discussions

XpertMedico has no responsibility for any payment, collection of money or discussion between you and any pharmacy, hospital, clinic, doctor or lab, whether it happens on XpertMedico, by phone, on WhatsApp or in person. Provider data (names, qualifications, licences, fees, prices, timings) is self-declared by the provider or taken from public sources; you must verify it yourself before relying on it.

Bookings and payments go directly to the provider, and refunds follow the provider's own policy.

2.Estimated prices

Estimated prices are general market ranges for information only. They are not quotes or offers from this provider and may differ. XpertMedico does not guarantee any price; confirm directly with the provider before visiting or paying. A price is the provider's own only when it is marked "Confirmed"; bookings only ever use a confirmed fee.

3.Verify provider information

• Provider pages show whether a record is claimed and verified, and the source and date of public data. Some business data comes from Google Places and OpenStreetMap and is shown with their attribution.
• Records not updated for 180 days are marked "may be outdated".
• PMDC registration and licences are checked manually where a verified badge is shown; "PMDC verification pending" means the check is not finished. Always confirm with the provider and the regulator.

4.Sponsored listings

Paid placements are labelled "Sponsored" and do not mean XpertMedico recommends the provider. See the Advertising Policy.

5.Not medical advice

The AI assistant gives general information only. It may suggest a speciality, a test or an over-the-counter product, but it never gives a diagnosis, a dose or a prescription-only medicine, and it can be wrong. If it detects warning signs it tells you to call 1122 or 115. Always consult a registered doctor.

6.Emergencies

XpertMedico is not an emergency service. In an emergency call 1122 (Rescue) or 115 (Edhi), or go to the nearest hospital.

Questions or complaints: email info@xpertmedico.com or call / WhatsApp 03442490527.